My leadership background is extensive. My relentless drive to succeed sets me apart!
Leadership professional with extensive wireless and retail background. Special capability in growing sales. Expert and proficient in analyzing financial and managerial reports, implementing cost reduction measures and budgeting sales and payroll. Specialist in inventory control and driving inventory turnover. Proven track record of success in growing profitable sales in specialty and big box retail chains. Skilled in managing high profile, high value accounts. Natural leadership and motivational ability.
ACCOMPLISHMENTS
Consistently the highest performing Director in North Texas for over 18 consecutive months
Sales and Operations Accomplishments
Highest Achieving T-Mobile Partner 2018, 2019
North Texas TPR Director of the year 2018
#1 In Operations 2018 and YTD 2019
Highest Conversion 2018 and YTD 2019
Highest Accessory Revenue 2018 and YTD 2019
Highest New % to target 2018 and YTD 2019
Strongest UBO perf YTD 2019
Best in class emerging product sales ex: T-Vision
Strongest ops performance as a % of sales Greatest EBITDA per location
Best in class labor and expense control;
Lowest overtime 2017, 2018, 2019
Highest punch compliance YTD 2019
Highest leadership tenure
Consistently exceed company avg turnover
#1 in expense compliance: Lowest supply orders and Lowest Amex expenses 2017, 2018 and YTD 2019
PROFESSIONAL EXPERIENCE
August 2017 - Present
DIRECTOR, T-MOBILE
T-Mobile by Amtel - North Texas Region
”Ensure region is achieving revenue and profit objectives by communicating a clear, consistent vision of strategic execution and leadership excellence. Region consists of 38 locations, 250 employees within a 152 location portfolio. Represents 40% of the company’s revenue. Gross $80 million with including residuals.
Work closely with the District Managers and Field Support to identify growth opportunities.
Design, implement and execute all sales forecasting, planning and budgeting.
Identify financial and operational performance gaps. Develops corrective plans and ensures execution.
October 2013 - August 2017
DISTRICT MANAGER, T-MOBILE
T-Mobile by Amtel - Dallas, TX
Multi-Unit 10 to 14 locations. Oversee sales, operations and market expansion in Dallas, TX.
Winners Circle 2014 and 2015
Top District in per store sales
Promoted 3 District Managers, 1 District Operation Manager and 2 Retail Training managers
Achieved year over year sales and profit growth
Improved accessory sales by 50%.
Improved customer satisfaction scores by 20%
Expanded sales distribution adding 3 doors.
September 2012 - October 2013
REGIONAL MANAGER, METRO PCS
Metro PCS by Wireless PCS - Los Angeles, CA
Multi Unit - 13 locations. Successfully drove sales of Metro PCS phones in the Dallas Ft – Worth area. Responsible for sales, operations, recruiting, marketing, merchandising and planograms. Each 3 to 6 employee location sold 100 to 600 boxes per month. Assisted in Lease negotiations and construction and remodels.
District Manager of the Year 2011
Ensured favorable construction variance
Limited overtime hours and payroll costs
Increased inventory turns to reduce on hand quantities
Reviewed profit and loss statements to control costs
Set quotas and market sales budgets
December 2010 to - September 2012
DISTRICT MANAGER, METRO PCS
Metro PCS by Wireless PCS - Ft Worth, TX
Multi Unit - 13 locations. Successfully drove sales of Metro PCS phones in the Dallas Ft – Worth area. Responsible for sales, operations, recruiting, marketing, merchandising and planograms. Each 3 to 6 employee location sold 100 to 600 boxes per month. Assisted in Lease negotiations and construction and remodels.
District Manager of the Year 2011
Ensured favorable construction variance
Limited overtime hours and payroll costs
Increased inventory turns to reduce on hand quantities
Reviewed profit and loss statements Metro PCS by Wireless PCSto control costs
Set quotas and market sales budgets
ACADEMICS
Personal Development
SOUTHERN NEW HAMPSHIRE UNIVERSITY
May 2000 - Present
BS Accounting - Dec 2020 Anticipated
3 Courses Remaining
MOHR RETAIL
January 2017
District Manager Training Program
FRIEDMAN GROUP
June 2016
Multi Unit Leader Training
MOREHOUSE COLLEGE
Fall '90 - Spring '91
Business Foundation
LEADERSHIP & MANAGEMENT SKILLSET
Division Leadership
Multi Unit Management
Sales Management
Retail Management
Sales Forecasting & Budgets
Performance Management
Financial Analysis
Management Accounting
Asset Management
Building effective teams
Inventory Management